by devteam | Apr 15, 2025 | Uncategorized
Let’s be honest—silence in customer service is deadly. If your customers are left wondering what’s going on with their orders or repairs, they’re not just sitting patiently. They’re getting frustrated. And when they finally pick up the phone or send an email,...
by devteam | Feb 3, 2025 | Uncategorized
Imagine saving $26,000 a year, streamlining your processes, and becoming your clients’ favorite vendor—all with self-service portals. In our fast-paced digital age, both businesses and clients crave efficiency and simplicity. Self-service portals offer a win-win...
by devteam | May 7, 2021 | Uncategorized
A supplier and their manufacturing customer had some disruptions to the normal flow of raw materials. Communication on usage and inventory was random, requiring the supplier to guess at what to deliver. Using Power BI, against the ERP systems for both supplier and...
by devteam | May 7, 2021 | Uncategorized
A manufacturer was wasting 12 hours per week using manual data entry into their SAP system and online screening service. Using simple middleware, leveraging SQL Server and SharePoint, an automated process runs 2x each day and retrieves new customers from SAP, packages...
by devteam | May 7, 2021 | Uncategorized
A small pharmaceutical packaging company was spending 2 hours a week chasing down the status of orders when customers would call. The process looked like this: “I’ll call you back with the information.” Then staff walks the plant, looking for a clipboard with the...
