by devteam | Apr 15, 2025 | Resources
Let’s be honest—silence in customer service is deadly. If your customers are left wondering what’s going on with their orders or repairs, they’re not just sitting patiently. They’re getting frustrated. And when they finally pick up the phone or send an email,...
by devteam | Mar 7, 2025 | Resources
In business, we often rely on the tools we know—especially spreadsheets. They’re quick, easy, and flexible. But what happens when a simple tracking tool turns into a major bottleneck? Let’s talk about Mike’s story. The Spreadsheet Trap Mike bought a machine shop,...
by devteam | Feb 3, 2025 | Resources
Imagine saving $26,000 a year, streamlining your processes, and becoming your clients’ favorite vendor—all with self-service portals. In our fast-paced digital age, both businesses and clients crave efficiency and simplicity. Self-service portals offer a win-win...
by devteam | Dec 13, 2024 | Resources
In today’s fast-paced digital age, businesses are constantly seeking ways to streamline operations, improve customer satisfaction, and reduce costs. One powerful strategy to achieve these goals is by embracing self-service. What is Self-Service? Self-service...
by Joe Wainz | Sep 13, 2024 | Resources
Introduction You are a 20-year veteran in the manufacturing industry. You have always counted on good tools and reliable technology as contributors to your success. And you have saved a lot of money and time ignoring fancy tools, silver bullets and bright, shiny...
by devteam | Apr 9, 2023 | Resources
Microsoft Azure is a cloud computing platform that allows businesses to build, deploy, and manage applications and services using Microsoft’s data centers. It offers a range of cloud services, such as computing, analytics, storage, and networking, which can be...